Privacy Policy

1. Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

• Name
• Email address
• Phone number
• Company or organization name
• Account or user information
• Information submitted through contact or support forms
• Technical information such as IP address, browser type, operating system, and device information
• Information necessary to provide and support our software and technology services

We only collect information that is reasonably necessary for the relevant service or business purpose.

2. How We Use Information

We may use information to:

• Provide and maintain our services
• Develop, operate, and support software applications
• Respond to inquiries and support requests
• Communicate with customers and users
• Improve our website, applications, and services
• Maintain security and prevent unauthorized activity
• Diagnose technical problems and errors
• Comply with applicable laws and legal obligations

3. Information Sharing

We do not sell personal information.

We may share or provide access to information when necessary to:

• Provide services requested by customers
• Operate and maintain software systems
• Work with trusted service providers
• Provide technical support
• Comply with legal requirements
• Protect our rights, users, systems, and services

When appropriate, service providers are expected to handle information securely and only for authorized purposes.

4. Customer Applications

DSS develops and maintains software applications and systems for customers and organizations.

When DSS develops or maintains an application on behalf of a customer, the customer may determine how user information is collected and used within that application.

In such cases, the applicable application-specific Privacy Policy may provide additional information about how user data is handled.

For example, users of the MasterClass application should refer to the application-specific account deletion page:

https://www.dsslaos.com/delete-account/masterclass

5. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only for as long as necessary to provide our services, fulfill business purposes, maintain security, resolve disputes, comply with legal obligations, and meet other legitimate requirements.

When information is no longer required, we may delete or securely dispose of it in accordance with applicable requirements.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.

You may be able to control cookies through your browser settings.

8. Third-Party Services

Our website, applications, or services may use third-party services for purposes such as hosting, analytics, authentication, notifications, security, payments, or other technical functionality.

Third-party services may process information according to their own privacy policies.

9. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

10. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information about how your data is used
• Withdraw consent where applicable

Requests may be subject to identity verification and applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us.